Ben is the ideal tour operator! He makes very helpful suggestions, very patient in understanding the group’s needs, and is very prompt with his answers when questions arise. During our trip, Ben was easy to contact when problems arose or changes had to be made with tours. No problem or question was too small or too big for him to handle. The highlights of our trip: The Hobbiton day tour, the very early walk to Lake Matheson, ATV drive in Franz Josef, drive from Franz Josef to Queenstown (Blue Waters, Mirror Lakes and The Remarkables really deserve their name), Canyon Swing in Queenstown. I would highly recommend Ben and NZSelfDrive Tour to those who are willing to go an adventure and see NZ in all its beauty! Be ready to swap drive time with other people in the group as the drives can be long, but you wont be disappointed with the routes that Ben plans for the trip.